Research
Training and motivation
Performance measurement
Consulting
Systems

 
Helping our clients become market leaders in the property industry
more respected, more efficient & more profitable

The real estate industry is changing fast
- Occupiers demanding better service and a more flexible business approach
- Property owners & REITs competing to attract and retain the best occupiers
- Investors taking an increasingly global perspective
- Environmental targets now at the top of the agenda

Since 1999 Kingsley Lipsey Morgan has worked with many of the leaders in the property industry to create a clearer picture of the future and help them get in better shape to deliver it.

Our clients share our passion for change in the property industry and want to be leaders rather than followers. They know that better service creates loyalty and loyalty drives business performance.

 

Just
published

UK
Occupier
Satisfaction
Index (OSI)
2008

Click here to see
the 2008 report


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Kingsley
news flashes:


Woo your Occupiers
Howard Morgan says owners need to listen more and serve occupiers' needs if they want them to stay. Property Week article October 08
Click here to view

Time to Embrace Service
Despite the link between tenant satisfaction and investment performance, some industry customers feel undervalued. Howard Morgan asks why
Click here to view

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Real Service:

Benchmarking service in the property industry